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Diagnosis
First of all, you must comfirm what type of Email was deleted.Personal email services on the web which save information on the web server's HDD and not your personal HDD cannot be recovered from. However, if you are using a mail client program, in which files are saved on your personal HDD, recovery is possible. In order to recover lost Emails, it is recommended that you use an Email recovery program instead of a standard recovery program. Currently, FINALeMAIL 1.2 and FINALDATA Enterprise 2.0 support the recovery of deleted Email. There are many different types of Mail Client programs available today. Below are the Mail Client programs that FINALDATA can support.
- Outlook Express 4.0/5.0/6.0 (Currently, Office Outlook is not supported.)
- Netscape Mail, Eudora Mail, AL Mail
How to Recovery
Recovery of Email is divided into two categories, the deletion of Email by the Mail Client program and the deletion of email data by the actual operating system.
The recovery example below is for Outlook Express file recovery.
In case an Email was deleted from the Mail Client Program)
1. After running FINALeMAIL, please select the [File]->[Start Email Recovery] menu.
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2. Select the drive the Email was deleted from and select [OK].
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3. FINALDATA will start the Directory scan. 燗fter the Directory scan is
complete, you will be 牋牋asked to perform a Cluster scan. 燩lease select
[Cancel].
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4. Within the data files found in the scan, please select the file in
which the deleted Email is contained. 牋牋燜INALDATA will search for deleted
Emails within this file.牋
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5. After searching the deleted Email, you can save it by selecting the [File]-[Recover] menu. |
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